Product Support
Our success is based upon your success. Therefore we have provided many online resources to help you learn more about our products and technology. Use the links below to find references, technical notes, manuals, software updates and more on our products and technology.
If you do not see a specific area for your need or would like additional assistance with your product please contact us. To contact us by phone call +1 (801) 262-3592 and press 5 to reach product support. You may also contact us online by using our Contact Support Form.
Looking for specific research information; Try our reference search.
Instrumentation
- Hi-Res Melting Instruments
- LightScanner System
- Multiplex PCR Instrument
- FilmArray System
- Real-Time PCR Instruments
- R.A.P.I.D. System
- RAZOR EX Instrument
- RAZOR Instrument
- JBAIDS System
Chemistry
- FilmArray System
- BioThreat Panel
- IVD Panels (BioFire Diagnostics)
- Freeze-Dried Reagents
- Reagents
- RAZOR Reagent Pouches
- DNA & RNA Sample Purification Kits
- IT 123 Sample Purification Kits
- Master Mixes & Melting Dyes
- LightScanner Master Mix
- LCGreen Melting Dye
BioFire Learning Center |
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![]() Conference PostersOur latest research is often presented during research conferences.
Access video's, tutorials and presentations on our products and technology.
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Safety Data Sheets (SDS)
Find the SDS to all of our products here.
Product Support Documents
- BioFire Defense Extended Warranty*
- BioFire Defense Limited Warranty*
- BioFire Purchasing – Terms and Conditions
- BioFire Sale – Terms and Conditions
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