Contacting Idaho Technology Inc.

General Contact Information Technical Service & Support
BioFire Defense – Corporate Offices
79 W 4500 S, Suite 14
Salt Lake City, Utah  84107
Phone: 801-262-3592
Fax: 801-447-6907
Online: Request Information Form

For SDS sheets, online product support, instructional videos, technical notes, manual updates, click here.

For more personal assistance:

Online: Contact Support Form
Phone: 801-262-3592

Map and Directions


Ordering and Sales Support
Domestic and Military Sales
Sales Order Form 801-262-3592 – International Sales
Distributor Form 801-262-3592 – Distributor Opportunities

BioFire Defense's Global DisributorsUS Sales
Account Manager

Online: Contact Form or Phone: 801-244-3087

BioFire Defense's Global DisributorsGlobal Distributors

Our products are used throughout the world as well as sold and supported by our growing list of global distributors. Click here to see our Global Distributors.

Doing Business with BioFire Defense
BioFire Purchasing – Terms and Conditions
BioFire Sale – Terms and Conditions
FAR-DFAR Flow Down Clauses for NGDS Subcontracts and POs
FAR-HHSAR Flow Down Clauses for NIH Subcontracts and POs
*BioFire Defense & bioMérieux – Global Code of Conduct Manual
*BioFire Defense & bioMérieux – Corruption and Prevention Manual
*Provided by BioFire Defense’s parent company bioMerieux.
Events & Media Information
Media Information For press releases, corporate statements and high resolution images of our products, please click here.
Other Contact Info
Employment Inquiries We are always looking for exceptional individuals. For a current list of openings at our company click here.

Accounting & Credit: If you are planning on establishing a credit account with BioFire Defense or have questions concerning your account.

Web Site Feedback For questions, concerns or compliments regarding this Web site, please click here to use our feedback form. If you find a mistake or a page that isn’t working on this Web site, please take a couple minutes to notify us.

DPAS Rating. Subcontractor/vendor/supplier acknowledges that the Prime Contract for which services and supplies are being purchased is rated “DO-C9” by the Defense Priorities and Allocations System (“DPAS”).  This rating is for national defense, emergency preparedness, and/or energy program use, and subcontractor shall follow all of the requirements of the Defense Priorities and Allocations System regulation (15 CFR 700).  Subcontractor acknowledges that this DPAS rating is automatically flowed down to this Subcontract, and Subcontractor agrees to flow down the rating as applicable to its subcontractors in accordance with DPAS regulations, and to abide by applicable DPAS regulations.  In accordance with 15 CFR 700.13(d)(1) subcontractor/vendor/supplier must provide notification of acceptance or rejection of this order with 15 days of receipt.