RMA Step 2: Return Form
Once you have obtained an RMA number, please fill out the form below before returning an instrument. If your equipment is still under warranty, please supply the purchase date and instrument serial number. If your instrument is out of warranty, please supply a blank PO# for the repair and shipping charges. Click here to obtain price information for nonwarranty service and repairs. Please note that your item must be returned with a BioFire assigned RMA# and decontamination documentation.